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Cookies Policy
This Cookies Policy explains how Aud33 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they are used, the types of information they may collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of Aud33 Casino.
Aud33 Casino operates under partnerships including the AGPU Partnership, 98AUS Partnership, and AGPU Australia Alliance, providing a framework for its Australian-facing operations.
1. What are cookies?
Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate correctly, improve performance, remember preferences and provide information about how visitors use its pages.
Some cookies are placed directly by Aud33 Casino. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics, communications or advertising. These are commonly called third-party cookies. The use of third-party cookies may be subject to the relevant provider’s own privacy information and settings.
Cookies can be session cookies or persistent cookies. Session cookies usually expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The time a cookie remains active can vary according to its purpose, your browser settings and the settings used by the relevant service provider.
We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these technologies where they perform a similar function.
2. How we use cookies
Aud33 Casino may use cookies and similar technologies for several legitimate business and operational purposes. The exact cookies used may change as our website, services and technical providers develop. We aim to use information collected through cookies in a responsible manner and in accordance with applicable privacy and gambling requirements.
Essential cookies
Essential cookies are needed for core website functions. They may help pages load, maintain a secure connection, support account access, remember information during a session and provide features you have requested. They can also assist with fraud prevention, responsible access controls and the protection of our website and users.
Because these cookies support necessary services, they may not be available for disabling through a website preference tool. You may be able to block them through your browser, but doing so may prevent parts of the website from working properly or may affect account and security functions.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use our website. They may collect information such as the pages visited, the links selected, the time spent on pages, general device information, browser type, approximate location and error messages. This information is generally used in an aggregated or statistical form.
Analytics information can help us identify technical problems, measure website performance, improve navigation and understand which content is useful. It may also help us test changes to the website and make the user experience clearer and more accessible.
Preference and functionality cookies
These cookies allow the website to remember choices you make, such as language, display settings, region, consent selections or other preferences. They can reduce the need to enter the same information repeatedly and help provide a more consistent experience when you return.
Security and fraud prevention technologies
We may use cookies and related technologies to help protect accounts, payments, promotions and website systems from unauthorised activity. These technologies may help identify unusual behaviour, automated access, attempted abuse or other security risks. Information collected for these purposes may be combined with other security information where permitted by law.
Marketing and advertising cookies
Where used and where required, marketing or advertising cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and show information that may be more relevant to a visitor. These cookies may be provided by Aud33 Casino or by selected service providers.
Marketing cookies are not intended to encourage unsafe gambling. Aud33 Casino supports responsible gambling and may use appropriate controls around gambling-related communications. The availability of any marketing technology does not change the terms, eligibility requirements or responsible gambling measures that apply to our services.
3. Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use this tool to accept optional cookies, reject optional cookies or select the categories you wish to allow. Your choices may be stored in a preference cookie so that we do not ask you again each time you visit.
You can also control cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is saved. Browser controls differ, so you should refer to your browser’s help or settings information for instructions.
- Blocking or deleting cookies may remove saved preferences and may require you to repeat certain choices.
- Disabling essential cookies may affect account access, security features and the operation of important website functions.
- Rejecting analytics or marketing cookies should not usually prevent you from viewing general website content, although some features may be less personalised.
- Cookie choices made on one browser or device may not apply to other browsers or devices.
- If you clear your browser data, your cookie preferences may also be removed and the cookie notice may appear again.
Some third-party services may provide their own tools for managing cookies or similar technologies. Those tools are controlled by the relevant provider and may change from time to time. We cannot guarantee that every browser or third-party control will operate in exactly the same way.
If you choose not to allow optional cookies, we will respect that choice where technically possible and where applicable law requires it. You may still receive essential cookies needed to provide requested services, maintain security and remember your consent settings.
4. Information, retention and updates
Information collected through cookies may include an online identifier, device information, browser details, approximate location, pages viewed, interactions with website features, session information and general usage data. Depending on the cookie and the service involved, this information may be associated with an account or other information that we hold. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy obligations.
We retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to support security and service operations, to meet legal or regulatory obligations, or to resolve disputes and enforce our terms. Retention periods can differ depending on the type of information, the purpose of processing and the requirements of relevant service providers.
Cookies may involve information being processed by service providers that assist with hosting, security, analytics, website performance, customer support or other technical operations. Where information is handled by another organisation, appropriate contractual, technical or organisational measures may apply as required by law.
We may update this Cookies Policy to reflect changes to our website, technology, service providers, legal requirements or cookie practices. When we make changes, we will publish the updated version on this page and revise the effective date where appropriate. You should review this page periodically to stay informed about how cookies are used.
If you have questions about this Cookies Policy, privacy matters or your cookie choices, please use the available contact or support options shown on the Aud33 Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through an approved secure channel.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies in accordance with your selected preferences and this policy. Your use of Aud33 Casino remains subject to the website’s applicable terms, responsible gambling information and other policies.