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Aud33 Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Aud33 Casino. Please read them carefully before registering an account, making a deposit or playing any game. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for specific games, promotions or services.

Aud33 Casino operates under partnerships including the AGPU Partnership, 98AUS Partnership, and AGPU Australia Alliance, providing a framework for its Australian-facing operations.

1. General terms and acceptance

These Terms & Conditions govern your use of the Aud33 Casino website, associated services and any account you hold with the platform. They should be read together with the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules that may apply. If there is a difference between these terms and a specific promotion or game rule, the more specific rule will generally apply to that promotion or game.

By accessing the website, you agree to comply with these terms and all applicable Australian laws and regulations. If you do not agree with any part of the terms, you must not use the website or its services. Aud33 Casino may update these terms from time to time. Changes may be published on the website, and your continued use after an update may be treated as acceptance of the revised terms.

Eligibility and account responsibility

You must meet the applicable legal age and location requirements before opening or using an account. You are responsible for checking that online gambling is lawful where you are located. Aud33 Casino may restrict access from certain jurisdictions or refuse service where required by law, regulation, risk controls or internal policies.

  • You may hold only one personal account unless expressly permitted otherwise.
  • The information you provide must be accurate, current and complete.
  • You must keep your username, password and other login details confidential.
  • You must not allow another person to access or use your account.
  • You must notify Aud33 Casino if you suspect unauthorised access or any security issue.
  • You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

You remain responsible for all activity carried out through your account unless you have promptly reported unauthorised access and the matter is being investigated. Aud33 Casino may carry out identity, age, location, payment and source-of-funds checks. You agree to provide information and documents that are reasonably required for these checks.

2. Deposits, withdrawals and gameplay

Only payment methods made available through the website may be used. Deposits must be made from a payment account or instrument that belongs to you, unless a different arrangement is expressly approved. You must not use payment methods belonging to another person. Aud33 Casino may delay, reject or reverse a transaction where it cannot be verified or where it appears to create a legal, security or fraud risk.

You should check the transaction information shown at the time of deposit or withdrawal, including any applicable fees, conditions or processing requirements. Payment processing may involve third-party providers and may be subject to their own terms. Aud33 Casino does not guarantee that every payment method will be available at all times.

Withdrawals may be subject to account verification, transaction reviews, minimum or maximum requirements and other conditions displayed on the website. Aud33 Casino may request further information before processing a withdrawal. A withdrawal may be cancelled or delayed where required to comply with legal obligations, responsible gambling controls, anti-fraud procedures or payment provider requirements.

You are responsible for reviewing every wager before confirming it. Once a wager has been accepted, it generally cannot be cancelled unless the applicable game rules or the platform expressly allow cancellation. Game outcomes are determined by the relevant game system and recorded technical information. If a game is interrupted by a technical issue, the outcome may be reviewed and resolved in accordance with the applicable game rules and system records.

Account balances and errors

You must not knowingly take advantage of a technical error, pricing mistake, software fault or other obvious error. If an incorrect credit, win or balance is applied to your account, Aud33 Casino may correct the error and recover amounts that were paid or credited incorrectly. If you identify an error, you should stop using the affected service and report it through the available support channel.

Aud33 Casino may suspend an account, restrict transactions or hold funds while it investigates suspected fraud, collusion, bonus abuse, identity issues, unlawful activity or a breach of these terms. Any action taken will be handled in accordance with applicable requirements and the relevant circumstances.

3. Promotions, content and prohibited conduct

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms will explain eligibility, entry requirements, expiry conditions, wagering or playthrough requirements where applicable, permitted games, maximum values and any other restrictions. You should read the relevant promotion terms before opting in or using a promotional offer.

Unless the applicable promotion expressly states otherwise, each offer is intended for one person, one account, one household and one relevant payment method. Aud33 Casino may refuse, cancel or withdraw a promotion where it identifies multiple accounts, abuse, automated activity, collusion, manipulation or other conduct that undermines the purpose of the offer.

  • Do not use bots, scripts, automated software or tools designed to interfere with the website.
  • Do not attempt to bypass security, technical controls, account limits or geographic restrictions.
  • Do not exploit a software defect, game malfunction or promotional error.
  • Do not engage in collusion, chip dumping, match manipulation or other unfair play.
  • Do not upload or distribute material that is unlawful, threatening, abusive, misleading or harmful.
  • Do not infringe the intellectual property or privacy rights of Aud33 Casino or another person.

Website text, branding, graphics, software, game content and other materials are owned by or licensed to the relevant rights holder. You may use the website for personal, non-commercial purposes only. You must not copy, modify, publish, sell, reverse engineer or redistribute website material without appropriate permission.

Aud33 Casino may change, suspend or withdraw website features, games, promotions or services. Availability may be affected by maintenance, technical faults, network problems, third-party services or circumstances outside reasonable control. The website is provided subject to applicable law, and no service can be guaranteed to be uninterrupted or error-free.

4. Responsible gambling, privacy and disputes

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Only gamble with money you can afford to lose. Set a budget and time limit before you play, take regular breaks and never chase losses. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek assistance from an appropriate support service.

Account controls may be available to help you manage your gambling, including deposit limits, loss limits, time reminders, cooling-off periods or self-exclusion. Availability and operation may depend on the service and applicable requirements. Requests for account restrictions or self-exclusion should be made through the available account or support process. A restriction may not apply immediately to activity already in progress, so you should stop playing while the request is being processed.

Personal information is collected, used and stored in accordance with the Aud33 Casino Privacy Policy. This may include information needed to create and operate an account, process payments, verify identity and age, prevent fraud, meet legal obligations, provide support and improve services. You should review the Privacy Policy to understand how information is handled and what rights may apply.

Complaints and applicable requirements

If you have a question, transaction concern or complaint, contact Aud33 Casino through the support options published on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction details and a clear description of the issue. Aud33 Casino may request additional information and will assess complaints in accordance with its procedures and applicable obligations.

Nothing in these terms is intended to exclude, restrict or modify any right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation. Where a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

If you need clarification about these Terms & Conditions, review the information available on the website or use the published support channel before using the service. By continuing to access Aud33 Casino, you acknowledge that you have had the opportunity to read and understand these terms.